Orange and Rockland Utilities: Do You Use Life Support Equipment?


Now Is the Time to Enroll or Re-Certify Life-Support Equipment Use

PEARL RIVER, NY July 11, 2023, 9:30 a.m. – Orange and Rockland Utilities, Inc. (O&R) asks customers who use life-support equipment or know someone in the O&R service area who does, to enroll in the company’s Life-Support Equipment (LSE) program.

O&R provides LSE program participants special considerations. Those include providing them with preparedness tips, alerts to potential outages, and wellness checks should they experience an outage. The program covers both O&R customers in New York and customers of O&R’s affiliate Rockland Electric Company in New Jersey.

“Losing power for most people is inconvenient, but for those who rely on life-sustaining equipment, it can be life-threatening,” said O&R’s Lynette Santiago, the program’s manager.

O&R has launched an extensive outreach campaign to build awareness about its LSE program with customers, current LSE participants, and community organizations. The company includes information about how to enroll in the program in bill inserts, emails, social media, and advertising.

“If O&R provides the electricity that powers your home, let us know if someone is using an oxygen concentrator, a respirator, or other medical equipment that supports their life,” continued Santiago. “By enrolling in the LSE program, we can provide alerts, updates, check-ins, and tips to help prepare in the event of extreme weather or outages.”

LSE program enrollment information is conveniently located on O&R’s website: Life-Support Equipment Assistance | Orange & Rockland (, or by calling O&R at 1-877-434-4100.

About O&R

Orange and Rockland Utilities, Inc. (O&R), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies, is a regulated utility. O&R provides electric service to approximately 300,000 customers in southeastern New York State (where its franchise name is Orange & Rockland) and northern New Jersey (where it’s Rockland Electric Company) and natural gas service to approximately 130,000 customers in New York.

O&R’s Customers

O&R serves the following communities in New York: Airmont, Bloomingburg, Blooming Grove, Chester Town, Chester Village, Chestnut Ridge, Clarkstown, Crawford, Deerpark, Florida, Forestburgh, Goshen Town, Goshen Village, Grand View, Greenwood Lake, Greenville, Harriman, Haverstraw Town, Haverstraw Village, Highland Falls, Highlands, Hillburn, Kaser, Kiryas Joel, Lumberland, Mamakating, Middletown, Minisink, Monroe Town, Monroe Village, Montebello, Mount Hope, New Hempstead, New Square, Nyack, Orangetown, Otisville, Palm Tree, Piermont, Pomona, Port Jervis, Ramapo, Sloatsburg, South Blooming Grove, South Nyack, Spring Valley, Stony Point, Suffern, Tuxedo Town, Tuxedo Park, Unionville, Upper Nyack, Wesley Hills, Wallkill, Warwick Town, Warwick Village, Washingtonville, Wawayanda, West Haverstraw, Woodbury, Woodbury Village, Wurtsboro.

O&R, operating in New Jersey as Rockland Electric Company, serves the following communities:

Allendale, Alpine, Closter, Cresskill, Demarest, Franklin Lakes, Harrington Park, Mahwah, Haworth (part), Montague, Montvale, Northvale, Norwood, Oakland, Old Tappan (part), Ramsey, Ringwood (part), Rivervale (part), Rockleigh, Saddle River (part), Upper Saddle River, Wantage (part), Vernon (part), West Milford (part), Wyckoff (part).